Frequently asked questions

How does it work?

The Edinburgh Craft Club workshop subscription is a monthly, live online creative workshop. Each month your kit of materials is delivered to your door with everything you need to complete your project. Join us on the last Wednesday of the month at 7pm for the Zoom workshop and don’t worry if you can’t make it, take a look at our free HOW TO video! The workshops are suitable for beginners and more experienced crafters alike and supervised children aged 10+. We can only sell kits to people over the age of 18 as they sometimes include sharp items and glues.



How much is the subscription?

The subscription costs £24.99 per month. It is billed for the following month. For example, if you buy your subscription on the 15th of July, you willbe sent your kit in August for the August workshop.



Can I send it as a gift?

Yes of course. You can buy a gift subscription for 3 months or 6 months of live online workshops. Put your recipient's name and address in the delivery box. Pop in a personal message to let them know it’s from you.



When will I receive my kit?

Your kit will be delivered by Royal Mail. All orders are processed for the following month. For example if you order before the 31st of July your kit will be delivered in August for the August workshop.



How do I join the workshop?

The workshop is held on Zoom. You will be sent the login details before the workshop. If you are joining on a laptop you don’t need to have a Zoom account, if you're using a tablet or phone you will need to download the app in advance. Don't worry, Zoom is free.



What’s in my kit?

Your kit will have everything you need for the project and a step by step picture instruction sheet. You will need to use your own scissors and limited household tools, such as a pencil, ruler etc. Anything you do need will be stated in the kit info.



Can I buy a one off box?

Yes head over to our online shop. After the workshop our kits will be available to buy in our shop. You will get access to the free video and instruction sheet but will not be able to join the live workshop.



What if I have already done a project or don’t like what is in the next box?

If you have done workshops with The Edinburgh Craft Club before then don’t worry, all the subscription workshops are brand new and haven't been done by us already. If you don’t fancy a particular box then you can skip your subscription for a month. Log into your customer portal.



Can I cancel my subscription?

We would be so sad to see you go but you can cancel your subscription anytime before your next billing date.



Can I get a refund?

As the subscription boxes are made to order they are non refundable. We want to make sure you are happy with your kit. If anything is damaged or missing please let us know at [email protected]



When is the workshop?

The workshop is on the last Wednesday of every month at 7pm. Decembers class is on Wednesday the 16th. This is subject to change.



When will the next kit be announced?

Kits are annouced on the 1st of the month.



How does the Christmas gift subscription work?

Buy 1, 3 or 6 months of workshops to gift for Christmas. Receive a handprinted tote and gift card to gift on Christmas day. The first box will be sent to the recipient in January in time for the workshop.



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